free economy shipping
on all orders over $24.99* *see details
my cart
0 items
Your shopping cart is empty.
Fast Easy Returns - See More

Fast, easy returns

We’ll gladly take your crocs item back in its original, unworn condition at any time with a receipt. For more details, read our return policy.

You can return crocs.com purchases either online or at any crocs-owned retail stores and kiosks.

Please Note: At this time we are unable to credit Paypal orders when items are returned to a crocs owned store. If you made a purchase online using Paypal and are returning your item to a crocs owned store, you will receive a crocs gift card in the amount of the return refund.


Find a crocs store »

Online return instructions

  1. Guests: Enter your order number and billing last name below. Registered Users: login to view you order reciept.
  2. Click "Start a New Return for this Order" in the yellow box in the right column
  3. Check the box next to the item(s) you wish to return, and follow steps to print pre-addressed return label and packing slip with your RMA (Return Merchandise Authorization) number.
  4. Package your item(s) with your RMA number and ship with carrier of your choice.

Start an online return

where is my order number?

Locating your order confirmation number

Oops

You must enter the following information:

    Go Back
    Loading...