Fast, easy returns.
1. log in to view your order history or enter your order number and last name below.
2. check the box next to the items you wish to return, and follow steps to print pre-addressed return label and packing slip with your RMA (return merchandise authorization) number.
3. package your item(s) with your RMA number and ship with carrier of your choice.
Return an Item
Start a Return
We’ll gladly take your Crocs item back in its original, unworn condition with the receipt and within 45 days of shipment arrival.
To begin, enter your order number and last name below.
Where is my order number?