Monday - Friday
7:00am - 8:00pm MST
Saturday - Sunday
8:00am - 4:30pm MST
Fast, easy returns.
1. log in to view your order history or enter your order number and last name below.
2. check the box next to the items you wish to return, and follow steps to print pre-addressed return label and packing slip with your RMA (return merchandise authorization) number.
3. package your item(s) with your RMA number and ship with carrier of your choice.
Return an Item
Start a Return
We’ll gladly take your Crocs item back in its original, unworn condition with the receipt and within 45 days of shipment arrival.
To begin, enter your order number and last name below.
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Registered Customers
Have a Crocs.com account? Log in to see your order history and start a return.
Product Warranty
Contact us about our warranty if you believe you have received a damaged product.
