happy mother's day
buy one, get one 50% off

starts now, ends sunday

shop now »
my cart
0 items
Your shopping cart is empty.
Join Crocs Club Today!
Fast Easy Returns - See More

email chat offline

Mon - Fri 7:00am - 6:00pm (MST)
Sat / Sun 8:00am - 4:30pm (MST)

all contact options
reporting counterfeit/fake products

Cancelling Orders

You may cancel an order within 30 minutes of submitting. Orders placed using Crocs gift cards cannot be cancelled.

For information about refunds or exchanges, please see our return instructions.

Online cancelling instructions

  1. Guests: Enter your order number and billing last name below. Registered Users: login to view you order reciept.
  2. Click the "cancel this order" link in the yellow box in the right column. If you do not see the cancel button your cancel window has expired. Please wait to receive your package and then follow the return instructions.
where is my order number?

Locating your order confirmation number

Changing your order

Unfortunately orders cannot be changed once they have been placed. Please cancel or return the items and place a new order.

Oops

We could not find the Order. Please try again.

risk free shopping


simple returns »

change your mind? no problem. our return process makes it easy.


crocs guarantee »

Crocs™ products are covered by a 90-day warranty.


your information is secure »

100% secured transaction using SSL encrypted connection.

SSL encryption means a 100% secured transaction.

Loading...