Crocs Club Loyalty Program Rules
(Updated as of June 14, 2017)
The Crocs Club Loyalty Program (the “Program”) is sponsored by Crocs, Inc. (“Crocs”). The Program is designed to recognize our loyal customers through special offers and benefits for customers who join the Program. In order to take advantage of Program special offers and benefits, you must agree to the terms and conditions for the Program which are set forth in these Crocs Club Loyalty Program Rules (these “Program Rules”). By joining the Program, you agree to these Program Rules.
We may change these Program Rules; change, add, or eliminate Program offers or benefits, or participating locations; or change or end the Program or any feature of the Program; in whole or in part, at any time, and without notice or compensation, even though such actions may affect rewards or benefits in the Program or your participation in the Program.
In order to enroll as a member of the Program, you must be a legal resident of the fifty (50) United States, the District of Columbia or Puerto Rico who is at least thirteen (13) years of age at the time of enrollment, and have an active email address. See our www.crocs.com/CrocsClub (the “Program Website”). Completely fill out the online registration form, including by providing an active email address and all other required information, and submit the registration form in accordance with the on-screen instructions. Once you have registered online through the Program Website, you will receive a Program confirmation email that will be sent to the email address you used to register, and you will then be eligible to start participating in the Program. Program membership is part of a promotional program, has no cash value, and is not a gift card or a credit card. A member is eligible for one (1) Program membership only. We do not anticipate having to limit the number of people that can enroll in the Program, but we reserve the right to do so. We reserve the right in our sole discretion to deny membership to anyone for any reason. There are no membership fees associated with the Program, and no purchase is required to enroll in the Program. Program information we choose to send directly to you, including rewards and special offer information, will be sent to the email address you used to register, which you may change as described below. Your Program email address will also be used by you as your Program identification when participating in the Program. To change your profile information, visit the Program Website and follow the update instructions. We are not responsible for the failure of members to receive Program information, or to receive or participate in offers, rewards or benefits due to a member’s incorrect information.
Benefits of the Program
As a member of the Program, you may also be eligible for various benefits we chose to make available to some or all members. These additional benefits are subject to change, and may require members to qualify or otherwise be eligible before they can participate in the benefit. An additional benefit will be subject to terms, conditions, limitations and restrictions related to the benefit, which benefit and the related terms, conditions, limitations and restrictions thereof will be communicated to you by us in a manner that we determine (which may, but is not required to, include an email to your Program email address and/or posting on your Program membership account page).
You will need your Program email address and password to access your member account. If someone does learn your password, then you accept full responsibility for any actions that person takes using your password.
Changes to the Program
We have the right at any time, in whole or in part, with or without giving you prior notice, to:
- change these Program Rules;
- end the Program and/or any specific Program offer or benefit;
- change, add or eliminate Crocs websites
- change, add or eliminate any Program offer or benefit; and
- change any other feature of the Program.
In addition to the other restrictions of these Program Rules, the following apply:
- Each member of the Program must have a separate unique membership, which requires as part of the information requested at the time of Program enrollment, the member’s unique email address.
- Unless we expressly provide otherwise, promotional offers received through the Program cannot be combined with any other offer, coupon or promotion, including any other promotional offers received by a member through the Program.
- Program members accept responsibility for keeping account details current and accurate.
How and When Membership May End
We reserve the right to cancel the Program and all offers at any time. If you would like to cancel your Program membership and account you may do so at any time. If you decide for whatever reason to no longer participate in the Program, simply Contact Us here and we'll remove you from the Program and email listing. As soon as you cancel your Program membership and account, all benefits associated with your membership will be cancelled and forfeited. If you decide you want to join again at a later date, you can do so at any time, subject to then applicable terms and conditions; provided, however, you cannot join the Program more than once during any twelve (12) month period. We may cancel your Program membership and account if we determine that you are not eligible to be a member of the Program or that you have not complied with or have violated the Program Rules.
Limit on Liability
Crocs and its subsidiaries, affiliates, agents, promotion and advertising agencies, licensees, distributors, and their respective officers, directors, employees, shareholders, and successors, assigns, and service providers, are not responsible for any printing or computer error, omission, interruption, irregularity, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alteration of the Program information or materials or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of Program information.
By participating in the Program, each member accepts all responsibility for, and hereby releases and agrees to indemnify and hold harmless Crocs and its subsidiaries, affiliates, agents, promotional and advertising agencies, licensees, distributors, and each of their respective officers, directors, employees, shareholders, and successors, assigns, and service providers from and against any claims, liabilities, damages, or expenses that may arise from actions taken by such member and/or member’s participation in the Program, or for any harm or injury caused by any third party..
UNDER NO CIRCUMSTANCES SHALL CROCS, ITS SUBSIDIARIES, AFFILIATES, AGENTS, PROMOTION AND ADVERTISING AGENCIES, LICENSEES, DISTRIBUTORS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, SUCCESSORS, ASSIGNS OR SERVICE PROVIDERS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SUCH EXCLUSIONS MAY NOT APPLY TO SOME MEMBERS. IF WE IMPROPERLY OR INADVERTENTLY DENY A MEMBER ANY REWARD, LIABILITY WILL BE LIMITED TO AWARD OF SUCH REWARD. EACH MEMBER WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.
ALL TERMS AND CONDITIONS OF THE PROGRAM, INCLUDING, WITHOUT LIMITATION, THE FOREGOING WAIVERS, LIABILITY LIMITATIONS AND INDEMNIFICATION OBLIGATIONS, ARE ACCEPTED BY, AND ARE LEGALLY BINDING ON, THE MEMBER BY VIRTUE OF THE MEMBER JOINING THE PROGRAM, WITHOUT ANY FURTHER ACTION ON THE PART OF THE MEMBER.
Crocs does not represent or warrant the accuracy or completeness of the information contained in the Program Website or that the Program Website will be available to you 100% of the time.
Which State’s Law Controls
As a condition of participating in the Program, each member agrees that, except where prohibited by law, any and all disputes, claims and causes of action arising out of, or connected with, the Program shall be resolved individually, without resort to any form of class action, and solely and exclusively by a federal or state court located in Denver, Colorado, and each member submits to sole and exclusive personal jurisdiction to said courts in Colorado for any such dispute and irrevocably waives any and all rights to object to such jurisdiction. All issues and questions concerning the construction, validity, interpretation and enforceability of these Program Rules and a member’s rights and obligations, or the rights and obligations of Crocs in connection with the Program, shall be governed by, and construed in accordance with, the laws of the State of Colorado, without giving effect to any choice of law or conflict of law rules.
If any provision of these Program Rules is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Program Rules, which will otherwise remain in full force and effect.
Crocs reserves the right to interpret and apply these Program Rules. All determinations by Crocs shall be final and conclusive in each case. Our failure to enforce any term of these Program Rules shall not constitute a waiver of that provision or any other provision of these Program Rules.
Changes to Program Rules
If we do change the Program Rules, then the revised Program Rules will be substituted. A member's continued participation in the Program constitutes the member’s acceptance of any changes to these Program Rules.
The Program is separate from any other promotional programs sponsored by Crocs or any of its affiliates, including, without limitation, email newsletters and any other loyalty programs. Unless otherwise provided by Crocs or any of its affiliates, participation in each promotional program requires separate registration and participation in such program.
Please go to our Crocs Club Program FAQ page if you have any additional questions regarding the Program. Our FAQs are summaries only and the Program is governed by these full Program Rules.