What is Installments by Afterpay?

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How do I use Installments by Afterpay?

Just shop Crocs.com or at any Crocs store location and check out as usual. At checkout, choose Afterpay as your payment method online or tap to pay in store with the Afterpay Card. Online, you will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy! In store, access your Afterpay Card through the app and select “Pay in-store now with Apple Pay or Google Pay”. Tap to pay and take home your purchase today! Please note that all items in your shopping bag must be eligible for Afterpay. You must meet additional eligibility requirements to qualify.

How do I use Afterpay to check out in stores?

It’s easy to use. Simply download the Afterpay mobile app, follow the prompts to set up the Afterpay Card and add it to your digital wallet, and use your Afterpay Card with Apple Pay or Google Pay to make a contactless payment at check out!

Where can I use Installments by Afterpay?

Installments by Afterpay can be applied to purchases made online on Crocs.com or in-store.

Can I use Installments by Afterpay if I'm an international customer?

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay Account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Where can I find common questions about payment?

Check out the Afterpay Payments FAQ.

When will my items be delivered if I use Installments by Afterpay?

Online Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our shipping page for more information by clicking here.

To take your purchase home today, you can use Afterpay as your payment method in any Crocs store location!

Is there a limit to how much I can spend on a single transaction?

Yes, transaction values are limited to $1000 per purchase made on Crocs.com or at a Crocs store location using Installments by Afterpay.

What products are not eligible for purchase using Installments by Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

How do I return or exchange an item purchased using Installments by Afterpay?

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at [email protected]

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay's Privacy Policy which can be found at www.afterpay.com/privacy-policy. If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.