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Mon - Fri 7:00am - 6:00pm (MST)
Sat / Sun 8:00am - 4:30pm (MST)

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reporting counterfeit/fake products

Product Warranty

If you believe there is a quality issue with your item, Crocs will make it right.

The item may be returned for a refund within 90 days with receipt; or exchanged or returned for store credit at any time.

If you have questions, call us at 1-866-306-3179 or live chat with us during the hours below:

Monday – Friday: 7:00 am to 6:00 pm MST
Saturday / Sunday: 8:00 am to 4:30 pm MST