contact us

email chat

Mon - Fri 8:00am - 5:00pm (MST)
Sat 8:00am - 5:00pm (MST)
Sun CLOSED

all contact options
reporting counterfeit/fake products

Shipping Damage

If you feel an item purchased at Crocs.com was damaged during shipping, please contact customer service for an exchange or refund within 90 days of shipping arrival.

You may also call us at 1-866-306-3179 or live chat with us during the hours below:

Monday – Friday: 7:00 am to 6:00 pm MST
Saturday / Sunday: 8:00 am to 4:30 pm MST