my cart
0 items
Your shopping cart is empty

Customer Support

Return Instructions

To return your product, you will need to initiate a RETURN process within 45 days of your order date.

Registered Customers:
Step 1:
Log in to your account using your e-mail address and password.
Go to ‘My Account’. Under ‘Order History' section, click on ‘details, tracking & returns’ corresponding to the item you wish to return.
Step 2:
Select from the list one of the reasons for return - and fill in any additional comments you might have.
Step 3:
Mail the shoes back to:
  Wong Chin Fon
  RMA-(Your order # ending with 'CSG') - (Your full name)
  No. 15 Gul Way
  Level 3, #03-00
  Singapore 629193

Guest Users:
Step 1:
Go to 'Order return form'.
Fill in the 'Order Number' & 'Last Name' (of shipping addressee).
Step 2:
Select from the list one of the reasons for return - and fill in any additional comments you might have.
Step 3:
Mail the shoes back to:
  Wong Chin Fon
  RMA-(Your order # ending with 'CSG') - (Your full name)
  No. 15 Gul Way
  Level 3, #03-00
  Singapore 629193

Note: Return shipping is non-refundable. Please allow 2 weeks processing time. Crocs retail stores do not accept any returns of purchases made online. Kindly follow the 'Return instructions' to ensure your request is processed promptly.


Risk free shopping
Free shipping
on $60+ orders
Money-back guarantee
45 days easy returns
Payment options
100% secured transaction
using SSL encrypted connection
Loading...