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Customer Support

Promotions and coupons

1. I have signed up for the newsletter, but I did not receive any coupon code in my email.
When you sign up for our newsletter, we send you an automated welcome coupon to your email inbox. Please check your spam/junk folder.

Please add email@crocs-email.com to your address book to receive our upcoming offers.
2. How can I use my coupon code?
Type the coupon code into a dedicated field marked 'enter coupon code' at the bottom of the shopping cart and click ‘apply’. Please check that your coupon code is successfully applied in the order summary.

3. Why isn’t my coupon code working?
The coupon codes are only eligible for use on items that are stated in the term and condition and within a specified period of time. They can only be used once and cannot be redeemed at retail stores.

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