By Email
By Phone
Mondays - Fridays
10.30am - 6.30pm AEST
For web order enquiries:
1800 838 570
We endeavor to respond within 24 hours.
(excluding weekends & public holidays)
Shipping Methods & Cost
Cart Total |
Courier Delivery Charges |
Delivery Time |
A$100 & Above |
2-7 Business Days | |
Below A$100 |
For shoes A$10 per order |
2-7 Business Days |
Below A$100 |
For jibbitz A$3 per order | 2-7 Business Days |
Please allow up to 48 hrs for processing of your order prior to shipping.
Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays within Australia.
*Overnight and international shipment(Including New Zealand) are currently not available.
Delivery address:
To ensure prompt delivery of your online order, please provide us with a suitable residential or business address.
PO Box is not applicable (exceptions for rural areas).
If your order has not been received after 7 working days, please refer to your nearest local post office.
If you have any other question, please feel free to email customer service: customerservice_au@crocs.com
Monday - Friday
10.30am - 6.30pm AEST
Tel: 1800 838 570
