Customer Service

Our hours of operation are Monday through Friday 10:30am thru 6.30pm Australian Eastern Standard Time. Our Customer Service Team can be reached at toll free no: 1800 838 570. You can also send an email.

• Customer Service

  Email Customer Service

  Reporting Counterfeit / Fake Products

  Promotion Terms and Conditions

  Disclaimer

  Your Order

  Shopping Cart

  Checkout

  Order Status

  Tracking Your Order

  Delivery of Your Items

  Changing or Cancelling Your Order

  Your Account

  Opening an Account

  Managing Your Account

  Privacy and Security

  Privacy Policy

  Terms of Use

• Track Order or Return Items

  • * Order Number
  • * Billing Last Name
  • Already have an account with Crocs?
    Login to view your order history
    

  Oops

  You must enter the following information:

  

  Ordering & Payment Process

  Redeeming Promotion and Discount Codes

  Sales Tax

  Payment Options

  Credit Card Identification Number

  Changing or Cancelling Your Order

  Shipping

  Shipping Policy

  Shipping Methods and Costs

  Shipping Damage

  Tracking Your Order

  Exchanges & Warranties

  Shoe Comfort and Sizing Information

  Crocs Care

  Exchange and Return Policy

  Exchange and Return Instructions

  Credit

  Product Warranty